AJA OG-FiDO-R openGear 1-Channel Single Mode LC Fiber to 3G-SDI Receiver

Video Formats: 150 Mbps – 3 Gbps, format agnosticInput: 1x Single Mode LC FiberOutputs: 2x 3G-SDI BNC (Mirrored)Monitor via openGear DashBoardInput Present and Input SMPTE Lock LEDsAutomatic detection and reclocking270 Mbps, 1.483 Gbps, 1.485 Gbps, 2.966 Gbps, 2.970 Gbps – Auto SelectNominal Wavelength: 1260-1620 nmPower: 2.5 wattsHot swap capableCompatible with OG-X-FR, OG-3-FR and DFR-8321 openGear frames

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Description

Features

  • Video Formats: 150 Mbps – 3 Gbps, format agnostic
  • Input: 1x Single Mode LC Fiber
  • Outputs: 2x 3G-SDI BNC (Mirrored)
  • Monitor via openGear DashBoard
  • Input Present and Input SMPTE Lock LEDs
  • Automatic detection and reclocking
  • 270 Mbps, 1.483 Gbps, 1.485 Gbps, 2.966 Gbps, 2.970 Gbps – Auto Select
  • Nominal Wavelength: 1260-1620 nm
  • Power: 2.5 watts
  • Hot swap capable
  • Compatible with OG-X-FR, OG-3-FR and DFR-8321 openGear frames

Connectivity

The Fiber input is reclocked with best in class input jitter tolerance. 3G-SDI rates of 270Mb, 1.5Gb, and 3Gb are supported. Supports single mode fiber cable.

openGear Compatibility

The openGear standard ensures that AJA cards will be compatible with other openGear products from certified openGear partners. With a growing list of products, openGear is the future of rackframe products.

Flexible I/O

The modular rear panel allows custom I/O connections per card (included with individual cards).

Failsafe

The optional redundant power supply provides a secondary power source in the event of a primary power failure.

Ethernet Access

A standard Ethernet connection allows the frame to be accessed via the Dashboard application for overall frame communication. Optional per-card Ethernet access can be installed in the frame for advanced communication with compatible openGear cards.

DashBoard Software

DashBoard software offers quick and convenient configuration and control of openGear cards on macOS, Windows, and Linux.

AJA Mini-Matrix

Information on the complete line of AJA Rackframes and cards are now available in the Mini-Matrix mobile app on iOS. AJA products are extensive and this app helps you find the right converter for any situation, wherever you are.

Individual products have links back to the main AJA website for more details and you can email product information directly from the app. The free AJA Mini-Matrix app for iPad® and iPhone® is available now in the .

Industry Leading Support

AJA’s technical support is recognized as among the best in the industry and is available to all AJA customers. If you need assistance with any aspect of your openGear installation, configuration, operation or encounter any technical issue,   will work with you to get up and running.

openGear products are covered by a generous five year warranty.  Please see the individual Product’s Manual for additional specifics around warranty conditions for the product itself.

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Tech Specs


Video Formats

  • 150 Mbps - 3 Gbps, format agnostic

Video Input Digital

  • 1-Channel Single Mode LC Fiber connector, SMPTE-297
  • Nominal Wavelength: 1260 - 1620 nm
  • Optical Sensitivity: -18dBm (min)
  • Overload Power: -3dBm (min)

Video Output Digital

  • 1-Channel Dual matching 3G-SDI BNC Outputs, SMPTE-259/292/424

Reclocking

  • 270 Mbps, 1.483 Gbps, 1.485 Gbps, 2.966 Gbps, 2.970 Gbps - Auto Select
  • All other rates are passed through and not reclocked

User Interface

  • openGear DashBoard network control software via Windows, macOS or Linux

Size (w x d x h)

 

  • openGear standard form factor, front slot and rear card. Two slots required for each card.

Weight

  • 0.5 lb (0.3 kg) 

Power

  • openGear frame compatible, 2.5 watts max per card

Environment

  • Safe Operating Temperature: 0 to 40 C (32 to 104 F)
  • Safe Storage Temperature (Power OFF): -40 to 60 C (-40 to 140 F)
  • Operating Relative Humidity: 10-90% noncondensing
  • Operating Altitude: <3,000 meters (<10,000 feet)

Quick Comparison

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DescriptionVideo Formats: 150 Mbps - 3 Gbps, format agnosticInput: 1x Single Mode LC FiberOutputs: 2x 3G-SDI BNC (Mirrored)Monitor via openGear DashBoardInput Present and Input SMPTE Lock LEDsAutomatic detection and reclocking270 Mbps, 1.483 Gbps, 1.485 Gbps, 2.966 Gbps, 2.970 Gbps - Auto SelectNominal Wavelength: 1260-1620 nmPower: 2.5 wattsHot swap capableCompatible with OG-X-FR, OG-3-FR and DFR-8321 openGear framesopenGear compatible cardComputer resolutions to video resolutions Scan ConverterHDMI to 3G-SDI conversion with HDMI loop throughEDID Emulation3G-SDI outputSupports SD, HD, and 3G formats (see Tech Specs for complete list)Region of Interest scalingUp, down, cross-conversionAspect ratio conversionFrame rate conversionImage H/V flip and 90 degree rotationConversion between Deinterlaced and Progressive signalsAccepts input HDMI formats up to 1920 x 1200 60 HzLoss of input management: Black or MuteSupports 8-channels of embedded audioAudio input via 3-pin analog connectors or 8-channel HDMI embedded audioGenlock:  Reference Input, HDMI Input, or Free RunRemote Ethernet configuration through Ross DashBoard softwarePower: 8 wattsHot-swappableRear I/O card includedTwo slots required for each cardCompatible with OG-X-FR, OG-3-FR, and DFR-8321 openGear framesFive year warranty2RU frame with capacity for up to 20 openGear cards600 watt power supply with integral cooling, optional 2nd power supplyFront LCD display for name, IP address and fault identificationFrameGlow customized identification and alarmingSupport for analog, digital, video, audio, SDI and IP modules in the same frameRemovable front door and air filter for easy fan servicing and maintenanceStandard DashBoard control system for setup, control and monitoringIncludes preinstalled standard network card (MFC-8322-S)Video Formats: 150 Mbps - 3 Gbps, format agnosticInput: 1x 3G-SDI BNC (1x8 mode); 2x 3G-SDI BNC (2x4 mode)Outputs: 8x 3G-SDI BNC4 outputs noninverting (1x8 mode)2 outputs noninverting (2x4 mode)Support for HDR – High Dynamic Range videoMonitor via openGear DashBoardPasses embedded audio, all ancillary data including closed caption and time codeInput Present and Input SMPTE Lock LEDsAutomatic input equalization and output reclocking270 Mbps, 1.483 Gbps, 1.485 Gbps, 2.966 Gbps, 2.970 Gbps - Auto SelectPower: 2.6 watts max per cardHot swappableCompatible with OG-X-FR, OG-3-FR and DFR-8321 openGear framesVideo Formats: 270 Mbps - 12 Gbps, format agnosticInputs: 1x Single-Mode ST Fiber ConnectorsOutputs: 1x 12G-SDI BNC with SDI Loop outSupport for HDR - High Dynamic Range video Input Present and Input SMPTE Lock LEDsAutomatic detection and reclocking270 Mbps, 1.483 Gbps, 1.485 Gbps, 2.967 Gbps, 2.970 Gbps, 5.934 Gbps, 5.940 Gbps, 11.868 Gbps, 11.880 Gbps - Auto SelectNominal Wavelength; Rx :1260-1620 nmHot-swappableRemote Ethernet Monitor through Ross DashBoard softwareAppropriate Fiber SFP includedRear I/O card includedPower: 3 watts MaxCompatible with OG-X-FR, OG-3-FR, and DFR-8321 openGear framesFive year warrantyVideo Formats: 150 Mbps - 3 Gbps, format agnosticInputs: 2x 3G-SDI BNCOutputs: 2x Multi-Mode LC FiberMonitor via openGear DashBoardInput Present and Input SMPTE Lock LEDsAutomatic detection and reclocking270 Mbps, 1.483 Gbps, 1.485 Gbps, 2.966 Gbps, 2.970 Gbps - Auto SelectNominal Wavelength: 850 nmPower: 2.5 wattsHot swap capableCompatible with OG-X-FR, OG-3-FR and DFR-8321 openGear frames
Content

Features

  • Video Formats: 150 Mbps - 3 Gbps, format agnostic
  • Input: 1x Single Mode LC Fiber
  • Outputs: 2x 3G-SDI BNC (Mirrored)
  • Monitor via openGear DashBoard
  • Input Present and Input SMPTE Lock LEDs
  • Automatic detection and reclocking
  • 270 Mbps, 1.483 Gbps, 1.485 Gbps, 2.966 Gbps, 2.970 Gbps - Auto Select
  • Nominal Wavelength: 1260-1620 nm
  • Power: 2.5 watts
  • Hot swap capable
  • Compatible with OG-X-FR, OG-3-FR and DFR-8321 openGear frames

Connectivity

The Fiber input is reclocked with best in class input jitter tolerance. 3G-SDI rates of 270Mb, 1.5Gb, and 3Gb are supported. Supports single mode fiber cable.

openGear Compatibility

The openGear standard ensures that AJA cards will be compatible with other openGear products from certified openGear partners. With a growing list of products, openGear is the future of rackframe products.

Flexible I/O

The modular rear panel allows custom I/O connections per card (included with individual cards).

Failsafe

The optional redundant power supply provides a secondary power source in the event of a primary power failure.

Ethernet Access

A standard Ethernet connection allows the frame to be accessed via the Dashboard application for overall frame communication. Optional per-card Ethernet access can be installed in the frame for advanced communication with compatible openGear cards.

DashBoard Software

DashBoard software offers quick and convenient configuration and control of openGear cards on macOS, Windows, and Linux.

AJA Mini-Matrix

Information on the complete line of AJA Rackframes and cards are now available in the Mini-Matrix mobile app on iOS. AJA products are extensive and this app helps you find the right converter for any situation, wherever you are.

Individual products have links back to the main AJA website for more details and you can email product information directly from the app. The free AJA Mini-Matrix app for iPad® and iPhone® is available now in the .

Industry Leading Support

AJA’s technical support is recognized as among the best in the industry and is available to all AJA customers. If you need assistance with any aspect of your openGear installation, configuration, operation or encounter any technical issue,   will work with you to get up and running.

openGear products are covered by a generous five year warranty.  Please see the individual Product’s Manual for additional specifics around warranty conditions for the product itself.

Features

  • openGear compatible card
  • Computer resolutions to video resolutions Scan Converter
  • HDMI to 3G-SDI conversion with HDMI loop through
  • EDID Emulation
  • 3G-SDI output
  • Supports SD, HD, and 3G formats (see Tech Specs for complete list)
  • Region of Interest scaling
  • Up, down, cross-conversion
  • Aspect ratio conversion
  • Frame rate conversion
  • Image H/V flip and 90 degree rotation
  • Conversion between Deinterlaced and Progressive signals
  • Accepts input HDMI formats up to 1920 x 1200 60 Hz
  • Loss of input management: Black or Mute
  • Supports 8-channels of embedded audio
  • Audio input via 3-pin analog connectors or 8-channel HDMI embedded audio
  • Genlock:  Reference Input, HDMI Input, or Free Run
  • Remote Ethernet configuration through Ross DashBoard software
  • Power: 8 watts
  • Hot-swappable
  • Rear I/O card included
  • Two slots required for each card
  • Compatible with OG-X-FR, OG-3-FR, and DFR-8321 openGear frames
  • Five year warranty

Region of Interest

Eliminate extra interface clutter and menu bars and extract only the portion of the computer screen you want.

OG-ROI-HDMI is fully compatible with the free Ross DashBoard application, offering interactive selection of a Region of Interest from the incoming computer signal. You have full control over how that region is scaled to the output resolution using AJA’s high quality scaling algorithms for the cleanest picture quality possible. 

Take full control of aspect ratio, image rotation and frame rate conversion with on-screen controls in the DashBoard software that shows you what your source and output will look like, including the formats that are coming in and the choices you have made for the signal going out.

openGear ROI Video Wall Workflow

It is also possible to expand output options and create a large, synchronized video wall display. The workflow diagram shows 9 x OG-ROI-HDMI utilized in a rackframe to produce a video wall of 9 SDI monitors. Control over each OG-ROI-HDMI is provided via ethernet to the DashBoard. Each computer source is connected to an OG-ROI-HDMI input with the region of interest output via SDI. Simple controls and connectivity for the OG-ROI-HDMI can be used to create sophisticated and complex video wall presentations. 

openGear ROI Window Wall Workflow

You're able to easily create highly effective and engaging displays by using additional OG-ROI-HDMI openGear converters. By utilizing three OG-ROI-HDMI openGear converters in the appropriate rackframe you can feed three display monitors side by side, each rotated to portrait mode. By using the HDMI pass through of the OG-ROI-HDMI, the HDMI routed image is in sync, with each OG-ROI-HDMI providing the necessary region of interest output via SDI. Settings for each of the OG-ROI-HDMI openGear converters is provided via ethernet control through an ethernet switch. The result is a visually exciting and creative way to feed display content.

Audio

OG-ROI-HDMI accepts 2-channel analog audio from the 2x 3-pin terminal blocks connectors or embedded 8-channel audio from an HDMI input. The audio source and routing can be selected in the DashBoard software and is embedded into the SDI output. This allows computer audio to be embedded within the SDI signal for easy, synchronized routing.

openGear Compatibility

The openGear standard ensures that AJA cards will be compatible with other openGear products from certified openGear partners. With a growing list of products, openGear is the future of rackframe products.

Flexible I/O

The modular rear panel allows custom I/O connections per card (included with individual cards).

Failsafe

The optional redundant power supply provides a secondary power source in the event of a primary power failure.

Ethernet Access

A standard Ethernet connection allows the frame to be accessed via the Dashboard application for overall frame communication. Optional per-card Ethernet access can be installed in the frame for advanced communication with compatible openGear cards.

DashBoard Software

DashBoard software offers quick and convenient configuration and control of openGear cards on macOS, Windows, and Linux.

AJA Mini-Matrix

Information on the complete line of AJA Rackframes and cards are now available in the Mini-Matrix mobile app on iOS. AJA products are extensive and this app helps you find the right converter for any situation, wherever you are.

Individual products have links back to the main AJA website for more details and you can email product information directly from the app. The free AJA Mini-Matrix app for iPad® and iPhone® is available now in the .

Industry Leading Support

AJA’s technical support is recognized as among the best in the industry and is available to all AJA customers. If you need assistance with any aspect of your openGear installation, configuration, operation or encounter any technical issue,   will work with you to get up and running.

openGear products are covered by a generous five year warranty.  Please see the individual Product’s Manual for additional specifics around warranty conditions for the product itself.

Features

  • 2RU frame with capacity for up to 20 openGear cards
  • 600 watt power supply with integral cooling, optional 2nd power supply
  • Front LCD display for name, IP address and fault identification
  • FrameGlow customized identification and alarming
  • Support for analog, digital, video, audio, SDI and IP modules in the same frame
  • Removable front door and air filter for easy fan servicing and maintenance
  • Standard DashBoard control system for setup, control and monitoring
  • Includes preinstalled standard network card (MFC-8322-S)

Smart Control

One control system unites all openGear suppliers: DashBoard for setup, real-time control, monitoring, and tools for creating customized workflow through CustomPanels. The optional Advanced Networking controller from ROSS features DataSafe, which automatically saves and restores settings if a module is swapped.

openGear Compatibility

The openGear standard ensures that AJA cards will be compatible with other openGear products from certified openGear partners. With a growing list of products, openGear is the future of rackframe products.

Flexible I/O

The modular rear panel allows custom I/O connections per card (included with individual cards).

Failsafe

The optional redundant power supply provides a secondary power source in the event of a primary power failure.

Ethernet Access

A standard Ethernet connection allows the frame to be accessed via the Dashboard application for overall frame communication. Optional per-card Ethernet access can be installed in the frame for advanced communication with compatible openGear cards.

DashBoard Software

DashBoard software offers quick and convenient configuration and control of openGear cards on macOS, Windows, and Linux.

Cooling

While many of AJA's openGear cards are energy-efficient, the high-density nature of rackmount cards can generate heat in a small space. Integrated fans in the OG-X-FR keep internal components operating at acceptable temperatures, leading to improved reliability and longer card life. 

OG-X-FR offers more power and cooling for the most demanding UltraHD, 12G SDI & IP workloads.

Smart Power

OG-X-FR accommodates 2 front-loaded, hot-swappable power supplies. Each power supply contains an independent cooling fan, status LED, and a front mounted power switch.

  • Total system power of 600W
  • New high power mode allowing 23W per slot

OG-X-FR ships with a power supply included. When seeking redundancy for extra security in critical environments, order an additional OG-X-PS from your reseller.

OG-X-PS 

US MSRP $865

Easy Access

A fold-down front panel provides you quick access to any of the installed cards for easy maintenance or replacement without having to remove the rack frame or climb behind the rack.

Industry Leading Support

AJA’s technical support is recognized as among the best in the industry and is available to all AJA customers. If you need assistance with any aspect of your openGear installation, configuration, operation or encounter any technical issue,   will work with you to get up and running.

openGear products are covered by a generous five year warranty.  Please see the individual Product’s Manual for additional specifics around warranty conditions for the product itself.

Features

  • Video Formats: 150 Mbps - 3 Gbps, format agnostic
  • Input: 1x 3G-SDI BNC (1x8 mode); 2x 3G-SDI BNC (2x4 mode)
  • Outputs: 8x 3G-SDI BNC
    • 4 outputs noninverting (1x8 mode)
    • 2 outputs noninverting (2x4 mode)
  • Support for HDR – High Dynamic Range video
  • Monitor via openGear DashBoard
  • Passes embedded audio, all ancillary data including closed caption and time code
  • Input Present and Input SMPTE Lock LEDs
  • Automatic input equalization and output reclocking
  • 270 Mbps, 1.483 Gbps, 1.485 Gbps, 2.966 Gbps, 2.970 Gbps - Auto Select
  • Power: 2.6 watts max per card
  • Hot swappable
  • Compatible with OG-X-FR, OG-3-FR and DFR-8321 openGear frames

Connectivity

The 3G-SDI inputs are automatically equalized and the output(s) is automatically reclocked with best in class input jitter tolerance. SDI rates of 270Mb, 1.5Gb, and 3Gb are supported. Two SDIs inputs and eight SDI outputs are provided. A 10x BNC rear openGear connector module is included.

openGear Compatibility

The openGear standard ensures that AJA cards will be compatible with other openGear products from certified openGear partners. With a growing list of products, openGear is the future of rackframe products.

Flexible I/O

The modular rear panel allows custom I/O connections per card (included with individual cards).

Failsafe

The optional redundant power supply provides a secondary power source in the event of a primary power failure.

Ethernet Access

A standard Ethernet connection allows the frame to be accessed via the Dashboard application for overall frame communication. Optional per-card Ethernet access can be installed in the frame for advanced communication with compatible openGear cards.

DashBoard Software

DashBoard software offers quick and convenient configuration and control of openGear cards on macOS, Windows, and Linux.

AJA Mini-Matrix

Information on the complete line of AJA Rackframes and cards are now available in the Mini-Matrix mobile app on iOS. AJA products are extensive and this app helps you find the right converter for any situation, wherever you are.

Individual products have links back to the main AJA website for more details and you can email product information directly from the app. The free AJA Mini-Matrix app for iPad® and iPhone® is available now in the .

Industry Leading Support

AJA’s technical support is recognized as among the best in the industry and is available to all AJA customers. If you need assistance with any aspect of your openGear installation, configuration, operation or encounter any technical issue,   will work with you to get up and running.

openGear products are covered by a generous five year warranty.  Please see the individual Product’s Manual for additional specifics around warranty conditions for the product itself.

Features

  • Video Formats: 270 Mbps - 12 Gbps, format agnostic
  • Inputs: 1x Single-Mode ST Fiber Connectors
  • Outputs: 1x 12G-SDI BNC with SDI Loop out
  • Support for HDR - High Dynamic Range video 
  • Input Present and Input SMPTE Lock LEDs
  • Automatic detection and reclocking
  • 270 Mbps, 1.483 Gbps, 1.485 Gbps, 2.967 Gbps, 2.970 Gbps, 5.934 Gbps, 5.940 Gbps, 11.868 Gbps, 11.880 Gbps - Auto Select
  • Nominal Wavelength; Rx :1260-1620 nm
  • Hot-swappable
  • Remote Ethernet Monitor through Ross DashBoard software
  • Appropriate Fiber SFP included
  • Rear I/O card included
  • Power: 3 watts Max
  • Compatible with OG-X-FR, OG-3-FR, and DFR-8321 openGear frames
  • Five year warranty

Example OG-FiDO-R-12G-ST Signal Flow Diagram

This diagram shows six openGear OG-FiDO-R-12G-ST cards being used in a OG-X-FR rack frame situated close to the Production Gallery, highlighting the high density capability of the openGear platform. These six openGear OG-FiDO-R-12G-ST cards are connected via fiber lines to two studio sets, both of which could be up to 10km away from the Production Gallery. The studio sets each contain three 12G-SDI cameras connected to three FiDO-T-12G-ST Mini-Converters, which provide the 12G-SDI to fiber ST conversion. The Production Gallery receives 6 discrete camera feeds as 12G-SDI, via the OG-FiDO-R-12G-ST, driving the gallery video monitors with ultra low latency.

Connectivity

Both Fiber and 12G-SDI inputs are reclocked with best in class input jitter tolerance. 12G-SDI input and output support, which includes 6G/3G/HD/SD-SDI. Both signal paths are independent and can be different rates. Supports single mode fiber cable.

openGear Compatibility

The openGear standard ensures that AJA cards will be compatible with other openGear products from certified openGear partners. With a growing list of products, openGear is the future of rackframe products.

Flexible I/O

The modular rear panel allows custom I/O connections per card (included with individual cards).

Failsafe

The optional redundant power supply provides a secondary power source in the event of a primary power failure.

Ethernet Access

A standard Ethernet connection allows the frame to be accessed via the Dashboard application for overall frame communication. Optional per-card Ethernet access can be installed in the frame for advanced communication with compatible openGear cards.

DashBoard Software

DashBoard software offers quick and convenient configuration and control of openGear cards on macOS, Windows, and Linux.

AJA Mini-Matrix

Information on the complete line of AJA Rackframes and cards are now available in the Mini-Matrix mobile app on iOS. AJA products are extensive and this app helps you find the right converter for any situation, wherever you are.

Individual products have links back to the main AJA website for more details and you can email product information directly from the app. The free AJA Mini-Matrix app for iPad® and iPhone® is available now in the .

Industry Leading Support

AJA’s technical support is recognized as among the best in the industry and is available to all AJA customers. If you need assistance with any aspect of your openGear installation, configuration, operation or encounter any technical issue,   will work with you to get up and running.

openGear products are covered by a generous five year warranty.  Please see the individual Product’s Manual for additional specifics around warranty conditions for the product itself.

Features

  • Video Formats: 150 Mbps - 3 Gbps, format agnostic
  • Inputs: 2x 3G-SDI BNC
  • Outputs: 2x Multi-Mode LC Fiber
  • Monitor via openGear DashBoard
  • Input Present and Input SMPTE Lock LEDs
  • Automatic detection and reclocking
  • 270 Mbps, 1.483 Gbps, 1.485 Gbps, 2.966 Gbps, 2.970 Gbps - Auto Select
  • Nominal Wavelength: 850 nm
  • Power: 2.5 watts
  • Hot swap capable
  • Compatible with OG-X-FR, OG-3-FR and DFR-8321 openGear frames

Connectivity

The 3G-SDI inputs are reclocked with best in class input jitter tolerance. 3G-SDI rates of 270Mb, 1.5Gb, and 3Gb are supported. The fiber connector is attached to the main card for added reliability and cost savings.

openGear Compatibility

The openGear standard ensures that AJA cards will be compatible with other openGear products from certified openGear partners. With a growing list of products, openGear is the future of rackframe products.

Flexible I/O

The modular rear panel allows custom I/O connections per card (included with individual cards).

Failsafe

The optional redundant power supply provides a secondary power source in the event of a primary power failure.

Ethernet Access

A standard Ethernet connection allows the frame to be accessed via the Dashboard application for overall frame communication. Optional per-card Ethernet access can be installed in the frame for advanced communication with compatible openGear cards.

DashBoard Software

DashBoard software offers quick and convenient configuration and control of openGear cards on macOS, Windows, and Linux.

AJA Mini-Matrix

Information on the complete line of AJA Rackframes and cards are now available in the Mini-Matrix mobile app on iOS. AJA products are extensive and this app helps you find the right converter for any situation, wherever you are.

Individual products have links back to the main AJA website for more details and you can email product information directly from the app. The free AJA Mini-Matrix app for iPad® and iPhone® is available now in the .

Industry Leading Support

AJA’s technical support is recognized as among the best in the industry and is available to all AJA customers. If you need assistance with any aspect of your openGear installation, configuration, operation or encounter any technical issue,   will work with you to get up and running.

openGear products are covered by a generous five year warranty.  Please see the individual Product’s Manual for additional specifics around warranty conditions for the product itself.

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Additional information